{"id":582,"date":"2026-07-12T13:43:45","date_gmt":"2026-07-12T11:43:45","guid":{"rendered":"https:\/\/aori.dk\/?page_id=582"},"modified":"2026-10-12T14:33:02","modified_gmt":"2026-10-12T12:33:02","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/aori.dk\/en\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"<h2>Delivery<\/h2>\n<p>All orders ship with tracked delivery.<\/p>\n<ul>\n<li>Shipping: DKK 69<\/li>\n<li>Free delivery on orders above DKK 1,000<\/li>\n<li>Delivery time: 2-5 working days<\/li>\n<\/ul>\n<p>You will receive a track &amp; trace number by email when your order ships. Please note our products are solid stone \u2014 parcels have some weight, and we pack them with extra care.<\/p>\n<h2>Returns<\/h2>\n<p>You have a 14-day right of withdrawal from receipt.<\/p>\n<ol>\n<li>Use our form <a href=\"\/en\/my-account\/withdraw-order\/\">Withdraw from contract here<\/a> \u2014 or write to <a href=\"mailto:hello@aori.dk\">hello@aori.dk<\/a> with your order number<\/li>\n<li>Pack the item securely \u2014 preferably in the original packaging<\/li>\n<li>Send it to the address we provide in our reply<\/li>\n<\/ol>\n<p>We will reimburse all payments received from you \u2014 including the original delivery cost \u2014 to your original payment method no later than 14 days after we are informed of your decision to withdraw. We may withhold reimbursement until we have received the item back, or you have supplied evidence of having sent it back. Return shipping is paid by you.<\/p>\n<p>You may examine the item as you would in a physical shop \u2014 any documented diminished value beyond this may be deducted from the refund. You will find the model withdrawal form under <a href=\"https:\/\/aori.dk\/en\/terms-conditions\/\">Terms &amp; Conditions<\/a>.<\/p>\n<h2>Christmas returns<\/h2>\n<p>Purchases made between 1 November and 24 December 2026 can be returned until 10 January 2027. Read more under <a href=\"https:\/\/aori.dk\/en\/terms-conditions\/\">Terms &amp; Conditions<\/a>.<\/p>\n<h2>Damaged items<\/h2>\n<p>Should your item arrive damaged, contact us as soon as possible \u2014 ideally within 48 hours, though this is not a condition for your warranty rights \u2014 with photos of the item and packaging. We will then assess the matter and arrange a replacement, refund, or other solution in accordance with the Danish Sale of Goods Act. Your 24-month warranty applies regardless.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delivery All orders ship with tracked delivery. Shipping: DKK 69 Free delivery on orders above DKK 1,000 Delivery time: 2-5 working days You will receive a track &amp; trace number by email when your order ships. Please note our products are solid stone \u2014 parcels have some weight, and we pack them with extra care&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-582","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aori.dk\/en\/wp-json\/wp\/v2\/pages\/582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aori.dk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aori.dk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aori.dk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aori.dk\/en\/wp-json\/wp\/v2\/comments?post=582"}],"version-history":[{"count":6,"href":"https:\/\/aori.dk\/en\/wp-json\/wp\/v2\/pages\/582\/revisions"}],"predecessor-version":[{"id":1361,"href":"https:\/\/aori.dk\/en\/wp-json\/wp\/v2\/pages\/582\/revisions\/1361"}],"wp:attachment":[{"href":"https:\/\/aori.dk\/en\/wp-json\/wp\/v2\/media?parent=582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}